Privacy Policy – Mi-Tienda.com.co

Last updated: December 4th, 2025

1. Data Controller

The data controller is Mi-Tienda.com.co, located at Calle 64 5BN-41, Cali, Colombia.

For data inquiries or rights requests, contact: info@mi-tienda.com.co.

2. Scope

This policy applies to all personal data collected when you browse the site, submit forms, request services, make purchases, or interact with any feature of Mi-Tienda.com.co.

3. Information We Collect

We may collect:

Identification data: name, email, phone number.
Billing and shipping details.
Order and transaction data.
Technical data: IP address, browser type, pages visited, cookies, device identifiers.
Any data voluntarily provided by the user.

4. Purpose of Data Processing

We process your data to:

Fulfill orders, payments, and deliveries.
Provide customer support.
Send confirmations, alerts, and service notifications.
Send newsletters or promotional emails (only with consent).
Improve site performance, security, and user experience.
Generate analytics and internal reports.
Comply with legal obligations and prevent fraud.

5. Legal Basis & Consent

Data is processed in accordance with Colombian Law 1581 of 2012 and international best practices.

By using the site, submitting forms, or making purchases, you provide informed, express consent.

You may withdraw your consent at any time by emailing info@mi-tienda.com.co.

6. User Rights

You have the right to:

Access, update, or correct your data.
Request proof of your consent.
Know how your data is used.
Request deletion or revoke consent when appropriate.

Requests should be sent to info@mi-tienda.com.co.

7. Sharing Data with Third Parties

We may share data with service providers strictly for:

Payment processing
Shipping services
Analytics, hosting, or security tools
Legal compliance

We never sell or trade personal data.

8. Data Security

We implement technical and organizational measures to protect personal data.

No digital system is 100% risk-free; by using the site, you acknowledge this inherent risk.

9. Data Retention

Data is stored only for as long as necessary to fulfill the purposes described or to comply with legal obligations.

10. Cookies

We use cookies for essential site functions, analytics, personalization, and—when applicable—marketing.

Users may accept, reject, or manage cookie preferences at any time via browser settings.

11. Minors

The site is intended for adults only.

We do not knowingly collect information from minors.

12. External Links

We are not responsible for the privacy practices or content of external sites.

13. Policy Updates

This policy may be updated at any time.

The updated version will always display the latest revision date.

14. Contact

Email: info@mi-tienda.com.co

Address: Calle 64 5BN-41, Cali, Colombia